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    What Information Do We Collect

    Personal Information
    In general, Sherwin-Williams collects personal information from you when you voluntarily provide it to us by (1) registering on any of our Web Sites; (2) signing up to enter a promotion, participate in an event or survey, receive newsletters or other literature; (3) making product, project, or service inquiries; and (4) contacting us (including our webmaster, customer service representatives, or other employees) by e-mail or (5) providing other personal information to us in furtherance of our business relationship. In connection with these activities, we may collect personal information from you, including, but not limited to, your name, physical address, e-mail address, age, gender, telephone number, fax number, user name and/or password associated with the use of any of our Web Sites or web portal(s), occupation, company name, name of position within company, whether you are a Sherwin-Williams customer, your primary field of expertise, the type of product you are seeking, the type of project you are or will be working on, the time frame for starting your project, where you typically shop for paint and coatings products, the number of paint/coatings products you purchased in the past year, how you heard about Sherwin-Williams, or other information necessary to conduct business with you.

    Non-Personal Information
    As part of the standard operation of our Web Sites, we may collect/obtain certain non-personal information from you including, but not limited to, your browser type (e.g., Netscape or Internet Explorer), operating system (e.g., Windows or Macintosh), Internet service provider, IP address, web sites visited, and the domain name from which you accessed the Web Sites (e.g., yahoo.com).

    In addition, we may collect information about your browsing behavior, such as the date and time you visit our Web Sites, the areas or pages of our Web Sites that you visit, the amount of time spent viewing our Web Sites, the number of times you return to our Web Sites, and other click-stream data. We may use cookies to collect this information, which may be combined with your personal information. A cookie is a small text file that may be stored on the hard drive of your computer which enables us to recognize your computer when you return to our Web Sites.

    You are always free to decline cookies, but in doing so you may not be able to use certain features on our Web Sites. The "help" segment of the toolbar on most browsers explains how to configure a browser to not accept new cookies, how to have the browser inform a user when they receive a new cookie, and how to erase cookies from a computer's hard drive.

    We may use web beacons to assist us in understanding how visitors to our Web Sites use such sites and/or to collect information regarding users activities on the web. We may utilize the services of a third party to collect such information for us.